Customer Service That Delivers!

Date and Time

Thursday Sep 17, 2020
9:00 AM - 10:00 AM EDT

Location

Webinar format via Zoom.  Meeting link provided below: 

Join Zoom Meeting
https://us02web.zoom.us/j/85071514468?pwd=NE1LbDQ1bWVrdHZ3R3Q0Skd2OU5oUT09

Meeting ID: 850 7151 4468
Passcode: 500899

Or dial in:
        +1 646 558 8656 
Meeting ID: 850 7151 4468
Passcode: 500899

 

Fees/Admission

$10 for members; $15 for nonmembers.

Email jhearn@cvbia.com to register by Sept. 16.

Website

http://www.cvbia.com

Contact Information

Joyce Hearn
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Customer Service That Delivers!

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Description

Apartment community maintenance workers and housekeepers are on the front lines every day, and their interaction with residents is critical to a property management company's success. Are your's delivering the customer service you expect and your residents deserve?
 
Ed Glomb, service manager for Overture Virginia Beach, will share tips and techniques for providing the top-notch customer service your residents will remember . . . for all the right reasons!

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